Salesforce Consulting & Development Services

Salesforce Consulting & Development Services

Enterprise Salesforce Implementation
(Sales Cloud, Service Cloud)

First Line’s team of experienced SFDC consultants supports Salesforce customers and partners to deliver successful Sales Cloud, Service Cloud or Force.com implementations on time and on budget. Our highly qualified consultants can work remotely or at the client’s site. Our capabilities cover the entire implementation lifecycle, from discovery, requirements gathering and business process analysis to solution architecture, configuration, integration and custom development.

Custom Configuration

We will set up, configure and customize Salesforce to automate your business processes, configure user access and security, email templates, workflows and approval processes. We will set up custom reports and dashboards to give you deeper insight into your business.

Salesforce custom application development

Right out of the box, Salesforce supports many fundamental needs of sales and marketing departments. However, you want Salesforce to fit your business, not the other way around. If your business processes can’t be effectively automated by the standard Salesforce functionality, we will develop a custom solution to meet your requirements. We leverage the Force.com platform to rapidly deliver flexible, scalable applications.

  • Apex
  • Visualforce
  • Triggers
  • Custom Objects, Formulas, and Workflow
  • Validation rules

Salesforce Integration

We can help you integrate your enterprise’s multiple business systems, from ERP and financial applications to HR and POS systems, into one streamlined, cloud-accessible platform. Our architects, consultants and developers will build a fully integrated and secure Salesforce environment to support your company’s various functions, eliminating data duplication, lost information or documents, and other forms of wasted productivity.

  • Web services
  • REST API
  • SOAP API
  • Inbound Email Services
  • Custom API

Salesforce Data Migration

Our experts will help migrate your legacy data to Salesforce. Our methodology includes comprehensive data hygiene methods to ensure data quality and cleanliness.  After the migration and the clean-up, we can also help you implement the appropriate data quality management strategies.

  • ETL
  • Data backup and migration
  • Data clean-up and integrity
  • Force.com Data Loader

Mobile Apps for Salesforce

Our experienced team can rapidly build enterprise mobile apps connected to your SFDC data by leveraging the tools, frameworks and APIs provided by the Salesforce1 platform. We combine HTML5, native or hybrid apps with rich device features and your enterprise data to create the most engaging and effective mobile apps for your business.

SFDC Portals &  Communities

Stay connected with your customers, partners, resellers, suppliers, contractors, and vendors online! We will help you design and launch your own online community or portal for customer service, sales partnerships, course enrollment, recruiting, prokjects jobs, or any other purpose. Use it to keep your audience informed with new materials or announcements, distribute leads, manage rebate programs, track customer service tickets, and more!

Get in touch with us today to explore how First Line can support your Salesforce.com project.

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